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Faq

Product information
  • icon-q Q
    Why should I choose Gibus for my outdoor space?

    Good question, I can give you 6 reasons that, in my opinion, can convince you:

    First: our products are all 100% Made in Italy. We design and produce them in the province of Padua. They are all certified, to give you the guarantee of a unique product in extremely fast times.

    Second: design. It is our strongpoint because we conceive and create beautiful products, as well as technological ones. We like clean lines, we don't allow visible screws, we always give a unique touch. It is no coincidence that 26 of our models have a registered design!

    Third: we invest in research and development to give you the highest technology and security of an efficient product. Today we have more than 40 patents!

    Fourth: our sales network is present throughout Italy. So you can count on a Gibus Atelier expert near you, ready to offer you their support for any request.

    Fifth: we follow your project from A to Z. Thanks to our internal technical department, even the most unusual project can come to life. The product will be exactly how you want it, made to measure, truly original. You can choose between 28 different colours and more than 600 fabrics! Not to mention the accessories such as LEDs, sound systems, heaters, windows, closures ...

    Last but not least the reason to choose Gibus is our philosophy. We call it “The Place Under the Sun” because our goal is to give you not only a beautiful product, but also a new way of experiencing the outdoors. A space for relaxation, sharing and life in harmony with nature.

    Have I convinced you?

  • icon-q Q
    What is the best sun awning for my house?

    To help you choose the most suitable awning for your home I have to start with a question: what will its main function be? Should it protect a terrace or balcony from the sun? Or do you want to shade the windows of a room? Or maybe it should protect your porch from the wind and cold? I ask, because depending on your needs there is the most suitable Gibus product.

    For example, if you want to protect a patio or a terrace from the sun, I suggest you choose a folding awning.

    If, on the other hand, you want to keep a room cool, I suggest a drop awning with darkening or shading fabric, preferably with a low GTot because these fabrics best shield you from the sun.

    This will help you reduce energy costs and keep the environment cooler.

    If, on the other hand, you need to protect a small terrace or porch from the cold and the wind, without blocking the surrounding landscape, I recommend the Zip shield with transparent Cristal fabric, which is a drop-down awning with our Zip technology in the guides that ensures the best fabric stability and wind resistance!

  • icon-q Q
    How can I choose the best pergola for my house?

    If you want to create a real extra room, usable throughout the year, then I recommend a bioclimatic pergola.

    If, on the other hand, you want to protect a space not only during the day but also in the evening or early morning, when the sun is still low on the horizon, I recommend a pergola with a front closure and a shade cover.

  • icon-q Q
    Where and how are Gibus pergolas and sun awnings made?

    You need to know that all our products are 100% Made in Italy, from design to production.

    Our headquarters are in Saccolongo, in the province of Padua: where we design and build all the awning and pergolas.

    To be more precise, all production takes place in two factories that are located a few kilometres from each other, for a total of 20,400 square meters of production area.

    We like to call ourselves a company that knows how to combine industrial precision with craftsmanship, because our production process combines the high technology of cutting-edge machinery with the constant presence of expert operators.

    This is how we can guarantee tailor-made products that solve any need.

    People like me, who work at Gibus, are precise, diligent and passionate: many of us, every day, test and study innovations in order to increase the quality of our products but above all customer satisfaction.

  • icon-q Q
    What is the difference between a simple arm awning and a boxed arm awning?

     A "simple" arm awning is an awning with arms whose fabric, once wound up, remains visible and therefore is not protected or contained within special profiles.

    There are two different types of this solution: the first is the “square bar” type, which all the Gibus DIM models correspond to, in which the winder tube and arms are fixed to a square steel tube.

    The second type has independent brackets that the COMBI models correspond to: in this case the supports for the fabric and arms are fixed directly to the wall.

    Generally, this type of awning has a basic design and can be fitted with a roof, to protect the fabric from the weather when it is closed.

    A “boxed” arm awning, on the other hand, is an awning that gathers the fabric in a box in painted aluminium, protecting it from the weather and dirt. This box is all one with the awning structure and its shape becomes the main characteristic of the design.

    It is ideal to keep both the arms and the fabric healthy and most of the Gibus models with this solution such as Duck, Segno, Didue and Scrigno are completely airtight.

    If you want to learn more about the technical features of our products go to https://www.gibus.com/en/products/sun-awnings

     

  • icon-q Q
    What is the difference between a pergola and a bioclimatic pergola?

    the main difference between a pergola and a bioclimatic pergola is in the roof: that of the pergola is in waterproof PVC fabric.

    It is supported every 50-60 centimetres by aluminium wind break profiles that allow a perfect tension of the fabric and the possibility to pack it away.

    In this way the roof protects both from the sun and the rain and, if you roll it up, you can create an open-air environment.

    However, in a bioclimatic pergola the roof is composed of extruded aluminium blades that, when turned, open. This allows you to modulate the sunlight; create a pleasant airy microclimate and, when closed, protect yourself from the rain.

    Both solutions are motorized, controllable by a remote control like this and you can equip them with LED lights and side zip closures.

    By closing the sides, in fact, you protect yourself more from the wind in the winter months and create an additional shelter from the sun in the warmer months, without forgetting greater privacy for your home.

    You can find out more technical details about our products by visiting https://www.gibus.com/en/products

     

  • icon-q Q
    What does “wind resistance class” mean?

    All our pergolas and awnings are subjected to laboratory tests to certify their wind resistance. The outcome of these tests provides the strength class of the product.

    The "wind load resistance" tests are conducted according to these two European standards and the result, i.e. the class, is mandatory to have the CE marking on the product, and to certify its safety and durability.

    The resistance classes range from one to six: the higher the class, the more the awning or pergola can withstand the wind.

    In any case, if strong winds are threatened, I advise you to always put the Gibus product in a safe position: rewind the fabric if you have an awning, gather it up if you have a pergola with a fabric roof or put the blades in a vertical position if you have a bioclimatic pergola. This is because a strong and sudden gust of wind, of a value higher than that for which the awning has been certified, can always happen and risk damaging the product.

Prices and estimates
  • icon-q Q
    How much does a Gibus product cost?

    The question of price is absolutely the one we are most often asked and it is difficult to give you precise costs for certain reasons: The first is that all Gibus products are perfectly made to measure, according to a range that can vary from a few meters up to very large surfaces. Without knowing the measurements, we cannot calculate an exact price.

    Another variable is the finishes you choose, the options, the colours and the types of fabric that can change the price regardless of the size of the awning. Then we have to evaluate the installation conditions: for example, is there a cowling? Gutters? Sloping floors? Because the different conditions of the building can affect the choice of one product over another.

    Therefore we need to know all the features and possible problems of the site: if, for example, you want to install a pergola on the fifth floor of an apartment building, the price will be different from the installation in a house on the ground floor with garden; if your house is covered with an insulating coat, the installation will have different times and costs compared to a traditional brick wall.

    So the best way to get a realistic price is to contact the nearest Gibus Atelier and request a customised project based on all the variables of your specific case.

    You can find the Atelier directly from our website https://www.gibus.com/en/shops

  • icon-q Q
    What is a Gibus Atelier and how can I find one?

    A Gibus Atelier is our specialist, certified and officially authorized dealer.

    If you contact one of them, you can be sure they have taken part in our training courses and are therefore product specialists: they know what the best solution for your needs can be; they can create a customised project and install all our products with precision and punctuality. You can also rely on them for maintenance and assistance.

    There are more than 350 Gibus Ateliers in the world: finding the one closest to you is really simple, just go to the Gibus site, click on "sales outlets" and enter your location on the search string. You will see all the Gibus Ateliers in your area and you can contact them directly or with a message or a phone call.

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